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『Pour Your Heart Into It 』 (1997)
／ Howard Schultz and Dori Jones Yang
Most importantly, I've tried to make decisions based on
what's right for the company, not what's right for the stock
(p.189, Wall Street Measures a Company's price)
The balancing act has never been an easy one.
I've struggled to harmonize the need of the family,
the needs of the business, the needs of my marriage,
and my individual needs, too.
I sometimes wonder: When is there time for me?
What do I get out of this? It's a relief to get out on the
basketball court every Sunday morning and play a fast,
running, sweaty game.
For two and a half hour, I concentrate on that ball, and all of
the work world melts away.
(p.199, As Long As You're Reinventing, How About
When you're failing, it's easy to understand the need for
renewal. The status quo is not working, and only radical
change can fix it.
But we're seldom motivated to seek self-renewal when we're
successful. When things are going well, when the fans are
cheering, why change a winning formula?
The simple answer is this: Because the world is changing.
Every year, customers' needs and tastes change.
The competition heats up. Employees change.
Managers change. Shareholders change.
Nothing can stay the same forever, in business or in life,
and counting on the status quo can only lead to grief.
(p.215, Seek To Renew Yourself Even When You're Hitting
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