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『Management』- Tasks, responsibilities, practices(1973)
／ Peter F.Drucker
(Collins Business, p.810)
My Favorite Words & phrases (815)
New Needs and New Approaches
Above all, we have learned the danger of the wrong organization
The best structure will not guarantee results and performance.
But the wrong structure is a guarantee of nonperformance.
All it produces are friction and frustration.
The wrong organization puts the spotlight on the wrong issues,
aggravates irrelevant disputes, and makes a mountain out of trivia.
It accents weakness and defects instead of strengths.
The right organization structure is thus a prerequisite
The basic organization problem today is knowledge work and
knowledge workers. They are the fastest-growing element in
every business. In the service institutions, they are the core
Organization design and structure require thinking, analysis,
and a systematic approach.
We have learned that the first step is to identify and organize
the building blocks of organization, that is, the activities
which have to be encompassed in the final structure
and which, in turn, carry the "structural load" of the final edifice.
Structure follows strategy. Organization is not mechanical.
It is not "assembly." It cannot be "prefabricated."
Organization is organic and unique to each individual business
or institution. For we now know that structure, to be effective
and sound, must follow strategy.
Structure is a means for attaining the objectives and goals
of an institution. Any work on structure must therefore start
with objectives and strategy.
Strategy, i.e., the answers to the questions
"What is our business, what should i be, what will it be?",
determines the purpose of structure.
It thereby determines what key activities are in a given
business or service institution.
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